Purcellville Auto Service
  • Services
  • About
  • Contact
  • FAQ
  • Careers
  • Book Appointment
BACK TO HOME
Purcellville Auto Service
— GOOD TO KNOW —

FREQUENTLY ASKED QUESTIONS

HOURS · INSPECTIONS · BOOKING · DROP-OFFS

WHERE IS PURCELLVILLE AUTO SERVICE LOCATED?

At 37251 East Richardson Lane, Unit H, Purcellville, VA 20132 — serving Purcellville, Round Hill, Hillsboro, Lovettsville, Hamilton, Waterford, Leesburg, and greater western Loudoun County.

WHAT ARE YOUR HOURS?

Monday through Friday 8:00 AM to 6:00 PM, Saturday 8:00 AM to 4:00 PM, closed Sunday. You can drop a vehicle off any time using the after-hours key drop box at the shop.

DO I NEED AN APPOINTMENT?

Walk-ins are welcome, but booking online at purcellvilleautoservice.com/book is the fastest way in — it shows live availability, takes about a minute, and you can combine up to four services in one visit.

DO YOU DO VIRGINIA STATE SAFETY INSPECTIONS?

Yes. Inspections run Monday through Friday, with morning appointments from 8 AM to noon and afternoon appointments from 2 PM to 4 PM. The last inspection appointment of the day is 4:00 PM, and inspections are not available on weekends.

HOW LONG DOES A STATE INSPECTION TAKE?

About 30 minutes for a passing vehicle. If the inspection finds something that needs attention, the team explains it before any work is done.

CAN I DROP MY CAR OFF AFTER HOURS?

Yes. Park in the shop lot and leave your keys in the after-hours drop box with a note including your name, phone number, and what the car needs. The team will call you first thing when the shop opens.

WHAT VEHICLES DO YOU WORK ON?

Import, domestic, and European vehicles — from routine maintenance like oil changes, brakes, and tires to advanced diagnostics, suspension, AC, exhaust, and engine or transmission replacement.

HOW DO I GET AN ESTIMATE?

Describe the problem at purcellvilleautoservice.com/estimate and the team will review it and call you back within one business day. Pricing depends on your vehicle, so estimates are confirmed by the team rather than quoted automatically.

DO YOU SPEAK SPANISH? / ¿HABLAN ESPAÑOL?

Sí — se habla español. Puede llamarnos o visitarnos y con gusto le atendemos en español.

WHAT DO CUSTOMERS SAY ABOUT PURCELLVILLE AUTO SERVICE?

Verified CARFAX customers rate the shop 4.9 out of 5, and Purcellville Auto Service was named a 2025 CARFAX Top-Rated Service Center. You can also find our reviews on Google.

DO YOU OFFER TOWING?

No — we are a repair shop, not a towing service. If your vehicle is towed to us after hours, the driver can leave the keys in our drop box and we will take a look first thing when we open.

STILL HAVE A QUESTION?

Call us at (540) 441-3766, or book an appointment online — it takes about a minute.